AI Medical Scribe FAQ

Expert AI is an advanced, HIPAA-compliant AI medical scribe designed to save clinicians hours of administrative paperwork daily. Developed by a practicing Family Nurse Practitioner, Expert AI listens during patient consultations, transcribes the conversation, constructs structured SOAP notes, suggests ICD-10 diagnosis codes, and generates patient instructions that can be sent directly to the patient at the end of the visit.

You can capture patient encounters using your mobile phone, web browser, or through our browser extension. Expert AI securely transcribes the encounter and drafts a formatted SOAP note in seconds. As you review and refine the draft, Expert AI learns your individual documentation style over time. Once finalized, you can easily copy the note into your EHR and send follow-up instructions to the patient.

Expert AI is designed for healthcare providers across the United States, India, and internationally, including Physicians (MD/DO), Nurse Practitioners (NPs), Physician Assistants (PAs), Telehealth clinicians, and specialty medical practices.

Yes. Expert AI automatically organizes patient interactions into structured SOAP notes (Subjective, Objective, Assessment, Plan) or custom clinical note formats that you can review, edit, and approve before adding to your patient charts.

Yes. At the conclusion of each patient interaction, Expert AI suggests relevant ICD-10 diagnosis codes based on the clinical documentation. This feature helps clinicians reduce coding errors, maintain documentation accuracy, and streamline reimbursement workflows.

The Expert AI Chrome Extension enables clinicians to capture ambient audio and generate structured clinical notes directly within web-based EHR platforms without leaving their charting software. You can initiate recording, review generated notes, and populate your patient chart with a single click.

Yes! Expert AI includes dedicated Telemedicine support designed to capture audio during virtual patient encounters. It transcribes virtual visits in real-time and generates formatted clinical documentation, making it easy to manage both in-person and telehealth workflows within a single platform.

Expert AI supports over 80 languages and regional dialects globally. It accurately recognizes, transcribes, and translates multi-lingual consultations—including English, Spanish, Hindi, and various regional dialects—and converts them into structured, standardized clinical documentation in standard English or your preferred clinical language.

Yes. Expert AI uses HIPAA-compliant end-to-end encryption for all patient data, both in transit and at rest, across mobile devices, web browsers, and extensions. Security protocols remain fully active during your 7-day free trial.

Yes. Expert AI adheres to US HIPAA regulations as well as digital health privacy standards in India, including the Digital Personal Data Protection (DPDP) principles and ABDM alignment. Data is processed through secure, enterprise-grade cloud environments to ensure compliance and data security across border jurisdictions.

Yes. Depending on your jurisdiction and institutional policies, obtaining verbal or written patient consent before initiating ambient AI audio capture is recommended. Expert AI offers customizable consent workflows for both in-person and telemedicine encounters.

Yes. Expert AI is available across Android, iOS, web browsers, and via our browser extension, with all devices connected to your account. For data privacy and HIPAA compliance, active recording sessions are maintained securely per individual active session.

Yes. Expert AI is designed to work alongside virtually any EHR/EMR system. Clinicians can use the browser extension for direct integration or utilize the one-click copy-and-paste tool to transfer finalized notes into any EHR desktop app or web browser.

The Monthly Plan is ₹1,499 per month and the Yearly Plan is ₹14,390 per year (20% off). Enterprise plans for clinics and hospitals are priced by volume.

Yes. You can try Expert AI free for 7 days. No credit card is required.

Yes. You can cancel at any time with no cancellation fees. Cancel before your next renewal date to avoid being billed again; payments already made are non-refundable. See our Terms of Service for details.

It was developed by health professionals for health professionals. As a healthcare provider, the creator understands the challenges faced by other clinicians and has curated Expert AI to assist them. The solution is supported by chart auditors, billers, and physicians. It saves healthcare providers two hours of work each day by offering ICD-10 coding and generating patient instructions that can be emailed to patients at the end of their visit.

The current accuracy of Expert AI is 99.4%.

None of the EMRs has encountered any problems with the integration so far.

Yes. Expert AI recognises Hindi and English consultations and supports more than 80 languages and regional dialects overall. It turns a consultation in more than one language into a structured clinical note in standard English or your preferred clinical language.

Expert AI is designed to work alongside virtually any EHR or EMR system. Use the browser extension with web-based software, or copy the finished note into any desktop or web application with one click. You do not need to change your clinic software.

Tell the patient before you record and ask for their permission. Expert AI offers customisable consent workflows for in-person and telemedicine visits. Your exact obligations depend on your hospital policy and applicable law, so check them with your administrator or legal adviser.

Yes. Enterprise plans for clinics and hospitals are priced by volume. Write to contact@experthealth.ai with the number of clinicians to ask for a quote.